Call our sales team (800) 944-6281

Support

 

 

We’re here to help

 

 

OUR KEY BENEFITS

We only use products we believe in.

Hand picked

We only service what we sell, which is hand picked from the best in the industry.

 

Best service

Our service team provides support in any situation, no matter the size.

 

Easy installs

We walk you through the install process for your peace of mind.

 

Hardware and software support

When you become an SST Group customer, we do everything we can to ensure a long-term partnership.

We offer a rich suite of support benefits to keep your DMC-EZ software and hardware solutions—and the teams that use them—working at peak efficiency. We make sure you have a smooth experience as long as you are an SST Group customer.

We know customer support is crucial to your success. We help you leverage your DMC-EZ software and hardware solutions to improve business operations and maximize productivity.

SST Group Support delivers quick problem resolutions and has programs available to keep work flowing smoothly and efficiently.

Extended support

Extended hardware and software support

Let SST Group installation services get your new software or hardware set up so you can focus on your business. Most products come with remote installation and training. Upgrades to on-site installation and training are available on all SST Group systems.


Installation services

Extended support for most SST products may be purchased anytime during the initial support period. Extended support agreements are available to give your device up to a total coverage period of 5 years, or more.

Support hours: 6 AM PST – 5 PM PST M-F.

What our support can do

  • I have actually had a great experience with not only Jayson but with Suzy, too. I have nothing but good things to say about SST Group. My facilities’ needs were addressed immediately and our device was replaced within 48 hours of learning that it has a non-functioning drive. We, with Grand Strand Health, focus primarily on patient care and it is apparent that you focus on customer care thus enabling us to provide uninterrupted service. I can’t say enough about SST.
    KellyFlorida
  • "We have been a customer of SST Group for over 5 years and the level of support they provide is above and beyond what the competitors in the same space have provided our facility. I would recommend SST Group and it products to any facility that is interested in the best in class product and support"
    Director of Radiology - Texas
  • We recently purchased two DMC-EZ models from SST Group. The installation and training that Ryan provided was very helpful and professional, he is a great asset to your team. We are looking forward to our working relationship going forward.
    LacyRadiology - Bay City, MI

Email us

support@sstgroup-inc.com
Or fill out the form below.

Make a support request

Please fill in all required information so we can get back to you as quickly as possible.

Your Name (required)

Your Email (required)

Contact Number (required)

Subject (required)

Site Name (required)

System ID# (required)

Your Message (required)